FREQUENTLY ASKED

Answers, before you call.

  • What insurances are accepted?

    We currently accept the following insurance plans:


    • Aetna
    • United Health Care
    • Blue Cross Blue Shield
    • Cigna
    • AmeriHealth
    • Medicaid
    • Independence
  • How often should therapy sessions be scheduled?

    The frequency of therapy sessions depends on individual needs and goals. At Duckett & Charleston Psychological Associates, we usually recommend weekly sessions initially, allowing clients to build a rapport with their therapist and address issues effectively. As progress is made, the schedule may be adjusted. Ready to find a plan that works for you? Schedule with us today.

  • Do you offer telehealth services?

    Yes. We offer secure, HIPAA-compliant telehealth sessions for both therapy and evaluations. Our platform allows you to meet with your clinician from the comfort and privacy of your own home using a phone, tablet, or computer. Telehealth provides a convenient and flexible option while maintaining the same level of care and confidentiality as in-person sessions.



  • What is your cancellation policy?

    We require at least 24 hours’ notice for cancellations or rescheduling. Appointments canceled with less than 24 hours’ notice, or missed appointments, will incur a $75 fee.

  • What are your out-of-pocket costs?

    • Initial therapy session: $200
    • Ongoing therapy sessions: $150
    • Evaluations: $500 – $2,500

    Please note: Insurance is not accepted for evaluation services.

  • Do you offer a sliding scale?

    Yes. We offer a limited sliding scale to help make our services more accessible. Reduced rates are based on financial need and availability, and can be discussed during the intake process.